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NO QUIBBLE GUARANTEE

For your extra peace of mind all purchases are covered by our 14 day exchange or money back guarantee (excluding any Postage, Packing or Carriage charges incurred). If you change your mind for whatever reason, you may return the unused item(s) at your cost, in its original packaging to A-Part Toys & Models accompanied with the receipt or invoice and we will be please to offer you an exchange or refund – no hassles, for your total peace of mind.

For more details see RETURNS POLICY

 

PRICES & VAT

All prices in this stock price list are in £’s sterling and include VAT. The prices and terms & conditions set out are correct at the time of going to print. This stock price list supersedes all previous publications.  On the rare occasion where there is an error, we will do our best to inform you at the earliest opportunity. All products are subject to availability.

PLEASE NOTE: Although we aim to keep prices for the life of this stock price list, circumstances beyond our control, including changes in rates of taxation (e.g. VAT), currency fluctuations, or inflationary cost increases, may cause price changes up or down.

 

PAYMENT

Payment can be made securely using one of the following methods:

  1)  - by credit or debit card securely through the website.

  2)  - Alternatively telephone to order your item(s) and pay by Card.  Most major Credit or Debit Cards taken.

  3) - or by Cheque or by Postal-Order (please make payable to "A-Part"), ensuring all details are correct with valid bankers card number, expiry date, full name, address and telephone number printed clearly on the reverse.

We do not advise customers to send cash through the post, as A-Part Toys & Models cannot be held responsible for any losses.

All goods remain property of A-Part Toys & Models until paid for in full.

 

FULFILMENT of Order

We endeavour to Pick, Check and Pack within 24/48hrs for Dispatch, however at busy times fulfilment may take a little longer.

A Delivery Date will be advised upon receipt of your order.

 

AVAILABILITY

All items are IN STOCK at the time of publication of this copy.  If there is anything you want, don’t delay, - order it! – it is not unknown to have queues for the one last item!

Stock levels are not guaranteed, if payment has been taken we will give appropriate refund on items not supplied.

 

MANUFACTURERS GUARANTEE - NEW PRODUCTS

All our products are guaranteed against manufacturing defects for 12 months from date of purchase unless otherwise specified. If a fault does occur during this period, we shall arrange to have the item repaired or replaced or refunded after it has been inspected. Any delivery charges will be met after inspection of the item.

 

MANUFACTURERS GUARANTEE - SECOND HAND PRODUCTS

There is no guarantee on second hand items - however if within 14 days you are not happy with an order you receive, you may return it for credit or exchange. For further details see RETURNS PROCEDURE.

 

PART DELIVERY or DAMAGED GOODS

All your goods should arrive in perfect condition; however, if you do receive any goods that appear to be faulty or damaged, then A-Part Toys & Models must be advised within seven days of receipt. This also applies to any items that may appear to be missing, unless stated on the invoice that the item is currently out of stock. If any items are not to be used straight away, we advise customers to check that these have been received in perfect condition and working order. We (A-Part Toys & Models) will do everything possible to ensure your delivery arrives on time and intact, we will not accept responsibility for any additional expenses occurred due to late or incomplete deliveries. We cannot accept any responsibility for missing, incomplete or damaged parcels,unless you take out our "Insured" Delivery option.

 

RETURNS POLICY

Within 14 days if you are not happy with an order you receive, you may return it for credit or exchange, - this excludes specially ordered items unless goods are faulty or have a manufacturing defect.

All products returned for credit or exchange must be returned at the customer’s expense, within 14 days of supply and must be COMPLETE with all packaging and in a RESALEABLE CONDITION.

All goods returned must be clearly labelled and have full documentation enclosed including reason for return. All returnable goods must be reported to A-Part Toys & Models prior to despatch.

This will enable us to deal with your return promptly.

Goods returned without any notice will not be accepted.

Post & Packaging/Carriage charges are non-refundable unless goods are faulty or have a manufacturing defect. A member of our customer services department can arrange for collection of the goods, this will be chargeable, through our carrier, alternatively you may return them to our Trade Counter accompanied with your invoice.

Where goods were purchased from our Trade Counter they must be returned to the Trade Counter at the customers expense.

A 10% restocking charge may be applicable under some circumstances.

 

SPECIFICATION

Every effort has been made to ensure that the specifications in this stock price list are correct at the time of going to print, however technical data, dimensions and weights etc serve as a guide only. Sometimes product specifications may change, in such instances we will do our very best to inform you when placing your order. All sizes and measurements are approximate but we do try to make sure they are as accurate as possible.

No guarantee is give or implied that goods will conform in absolute detail to the description or illustrations published. Photographs used are for illustration purposes only.

 

CONSEQUENTIAL LOSS - A-Part Toys & Models cannot be held liable for any consequential loss under any circumstances. 

 

PICTURES

Please note Product Pictures are for illustration purposes only, sometimes scenic backgrounds are included to show what can be acheived with modelling skills.  Please check product description for contents of product offered. A-Part staff are always willing to assist with any questions. We are aware that many items do not have a picture, we are currently working on this project and hope to improve it. If you require photos on the specific product please let us know and will organise this for you.

 

STATUTORY RIGHTS

These terms and conditions do not affect your statutory rights as a customer.

  

 

E. & O.E.